Getting Started - Navigation & Member Profile

3.183.183.183.183.1834votes
Author: Shiv Kumar
Views: 14321Favorited: 0 Favorite It Comments: 57
March 25, 2010 11:49 AM
Filed Under: Getting Started
Tags: Member Profile, Member Website, Occupational Specializations
In the following video tutorial you'll get an introduction to the navigation system of ExposureRoom and then I'll show you how to set up your member profile information.

 

Click Here to View The Video Titled: Getting Started On ExposureRoom

Getting Started - Navigation & Member Profile

Comments



James Forrest    March 26, 2010 04:25 PM

what is the max file size upload

I looked and looked but could not find what the max file upload is.

Toomag H.Fard    April 07, 2010 04:40 PM

Software Engin..

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I work with Delphi, Assembly, CMS, Visual C++ & etc..
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   April 29, 2010 04:48 PM

I FORGOT MY PASSWORD

Shiv Kumar    April 29, 2010 04:49 PM

Simply use the log in screen to retrieve your log in credentials. You will need to use the email address you used at the time of registering.

doreen smith    May 12, 2010 07:34 AM

how dfo I upload a file

Shiv Kumar    May 12, 2010 07:56 AM

Doreen, Use the "Upload Asset" button in your "Me" menu. Start at the top and work your way down the screen. Eventually, select the file from the folder on your machine and upload. If you have questions or need help, please feel free to contact support.

Jacob K    May 18, 2010 12:47 AM

Links do not work

Maybe i'm doing something wrong but when I create a blog and try to link text, for some reason it's not working properly. Is anyone else having the same issue?

Shiv Kumar    May 18, 2010 07:31 AM

Jacob, Well need a lot more info than that I'm afraid. What is happening and what are you expecting?

Roland Van Leeuwen    June 03, 2010 12:47 PM

What a mesh is this site!!!! Black background and forground fonts are grey or brown. Un-readable. I have to zoom in and out to see the full width; sometimes text colum disappear behind other colums; then I have choose a smaller fonts. But the biggest problem is the contrast. How can I change that? I search on this site for more than 2 hours... not found. Is here any written tutorial with help? Is there any search possible in the help?

Shiv Kumar    June 03, 2010 12:56 PM

Sorry you feel that way. What browser are you using? What platform and version of OS are you using? What is the screen resolution of your monitor?

Roland Van Leeuwen    June 03, 2010 01:15 PM

InternetExplorer 8 Windows Vista Resolution 1024x768 From Analytics for my website I found the following statistics for my visitors: 80% Internet Explorer 97% Windows OS 31% 1024x768 (yes I should go higher...) But what for the black background and grey/brown fonts in a sunny room...

Shiv Kumar    June 03, 2010 01:39 PM

Roland, The font is almost white and not grey or brown. In fact when we did the redesign we did many readability test for people who found trhe earlier color combinations and font size hard to read. Every one of them find the new design so much easier to read and easy on the eyes. Maybe your computer is not displaying the site the way it is intended to be displayed? Can you send me a screen shot of say the home page? Please send it to the support email (letting them know I asked you to send it). You can find a link to support at the bottom of the page.

Roland Van Leeuwen    June 03, 2010 02:02 PM

This was on a CRT-monitor. I did some test on a mobile pc (flat-screen) and I admid the readability is little bit better. But some text have changed totally from color: Brown text is blue on the flat screen. Flat screen is on winxp and ie6. Other strange thing: newsitem in right colum about "Filmmaker area" does not appear on the winxp-system. I have send a screenshot to support.

Shiv Kumar    June 03, 2010 02:34 PM

Roland, as you can imagine we don't control your hardware so if you see blue text instead of white that's not the fault of the design but rather your hardware. Looking at your screen shot the color of the font you see is what we see and it is readable. I'm sorry you're having trouble reading but at this time we don't support customized themes for individual members.

Shiv Kumar    July 21, 2010 10:51 AM

Rupert, I jpeg image of 336x189 should work. What is the error you see?

Shiv Kumar    July 21, 2010 11:21 AM

Rupert, I don't see your new image in your profile. Yes, larger images will reduced if it is a 16:9 image. If you'd like, please send the smaller image to support (link at the bottom of the page) and someone can look into it.

Leo Bar    August 22, 2010 10:38 AM

I ended up with too many specializations, by mistake. I can't figure out how to edit them or erase most of them. Please help

Shiv Kumar    August 23, 2010 10:10 AM

Leo, It's a matter of un-checking the specialization you don't want to include.

Janet Mulkey    August 23, 2010 12:15 PM

Water Fowl of Eastern NC

Wonderful presentation! Totally enjoyed the video.

Miguel Martinez-Shaw    August 25, 2010 03:22 AM

Profile Picture

yesterday I uploaded a picture to my profile (with the right dimensions) And yet Is not visible. Also one of the videos I uploaded comes with a "In process" watermark, when I recived an e-mail entitled "video transcode complete"..., please can you tell me what is wrong? Thank you very much. Miguel.

Leo Bar    August 25, 2010 08:27 AM

Facebook does not link to the video

I linked or embedded one of my videos to my Facebook page. It shows in my wall, but when I press, it brings me to XR main page, not the video itself??? Did I do anything wrong? How to see the video on Facebook? Or link directly to it on XR?

Shiv Kumar    August 25, 2010 08:35 AM

Leo, Did you use the facebook share icon we provide or did you grab the link yourself. from your browser?

Shiv Kumar    August 25, 2010 08:37 AM

Miguel, This is a typical problem encountered mostly by Safari users since Safari's caching is over aggressive (does not comply with the rules). So if you're using Safari, you'll need to clear your browser cache in order to see the "new" images.

Leo Bar    August 25, 2010 09:21 AM

I think I used the fb share icon. It came out showing as a black screen with a lock on it? So something did not work out properly. Now that I pasted a link and attached on fb, it works fine and sends me to the video page, as I intended. No further action needed, thks.

Sam Pillsbury    September 16, 2010 01:00 PM

Current Uploading Problem

Shiv: First, this site is generally working very well for me. I like it a lot. Second, a question: is there a current uploading problem? I can't even upload material that I have previously successfully uploaded. Thanks, Sam

Shiv Kumar    September 16, 2010 01:25 PM

Hi Sam, Glad you like the site! There is no problem with uploading at this time. Can you be more explicit in what you are seeing, in terms of error messages and such? I suggest you contact support (link at the bottom of every page) and provide them with the following information: 1. What browser and OS you are using 2. What error messages you see. If possible provide a screen shot of your browser window 3. How large is your file. 4. What is the duration of your video. And any other information you think may help. Our support staff are prompt in their responses so you'll be in good hands. On the other hand, I'm not always able to respond in a timely fashion.

Marian Alexandrina    October 10, 2010 08:11 AM

Pace si bucurie!

p.r. epstein    January 04, 2011 01:08 AM

Video Order / Navigation

Hi you guy's! First off I would like to thank you so much for providing THE coolest website for media artist such as myself. I really enjoy watching all the different styles of work people have uploaded and hope to some day collaborate with some. The encoding process you guys provide…kicks butt and makes my work look better than it really is! Q: I want to send potential clients and friends to my new XR site but I don’t know how to change the order in which people will see my work when they initially get to my home page. If I was to provide a hyperlink to my MAIN page… (http://exposureroom.com/members/prepstein/) ...they would be limited to 12 videos to watch, starting with the last video I uploaded, FIRST…which I was hoping to avoid because I started uploading my work in order of importance. I just thought it would be nice if when I changed the sequence order from within my VIDEOS page… http://exposureroom.com/members/prepstein/videos/ ...that would also reflect the HOME page slide show order as well…and of course being able to cycling through all of the work…not just 12. Do you think there could be a simpler way for someone who’s never been to the site to navigate without missing any of the artist work. I hope this makes a little bit of sense and I don’t come off like an ungrateful snob. Thanks again for providing such a great site. `Patrick

Shiv Kumar    January 04, 2011 01:01 PM

Patrick, You can order your videos in any sequence you like in your videos page. Once you log in and navigate to your videos page, you'll notice a sequence box/field under each video. Use that the order your videos in the sequence you desire. The home page shows the 12 most recent assets (assets being - videos, photos and music). It's the one place you get to see the recent uploads of a member. FYI: The short url to your home page can exclude the "members" part of the url. Similarly, the short url to your videos page can exclude the "members" part in the url as well.

p.r. epstein    January 04, 2011 03:46 PM

Shiv, I understand the sequence part of it. When changing the sequence order on the VIDEOS page ...it only changes it on that page but does not take a direct effect to the HOME page order which has the 12 video slide show. I was hoping to direct people to my Home page (slide show carousel) in the order of my sequence choosing from the VIDEOS page. Do you think this is possible, if not...will it be considered anytime soon? Thanks again, Patrick

Shiv Kumar    January 04, 2011 04:25 PM

Patrick, As I said the home shows all recent assets. Since there is no way to sequence assets across asset types (photos, videos, music etc.) we use the uploaded date as the ordering sequence. There are no plans currently to change this I'm afraid. As a stop gap measure, you can send support an email providing the sequence of assets you'd like (for your home page) and we'll change the dates on your assets such that they appear in the sequence you desire. If you choose to do this, please provide the link for each asset in the seqence you desire.

p.r. epstein    January 04, 2011 04:43 PM

Thanks so much for your help, Shiv. I will make that request to the support team...You rule! `Patrick

Laura Weinstein    January 11, 2011 10:58 AM

Cannot VIEW Videos at all :(

I can't seem to view any videos off exposure room. When I press play it says buffering and it doesn't appear that anything even buffers. It's like I didn't click play. I've tried watching different videos and in low, medium and high quality and still no luck. I have a MacBook Pro version 10.6.3 and I'm using Safari 4.0.4. I also tried other browers such as Firefox and Google Chromr and still no luck!? Is there something I need to download? any answers would be much appreciated. Thank-you, Laura

Shiv Kumar    January 11, 2011 01:35 PM

Laura, Are you able to watch videos on other sites? ExposureRoom uses Flash like every other video website so if you can watch videos on other websites then you should be able to watch videos on ExposureRoom as well. Nake sure you've got the latest version of Flash player installed. Since you're on a MAC you can also try the Htmnl5 player (link right below the video). See if that works. Please also do a speed test available here http://exposureroom.com/speedtest/

Skye Clark    February 08, 2011 03:05 AM

How to tag yourself in the video

Hi there, My editor uploaded a video but at the time did not add myself in as the director. I cant work out how to also add myself to the video so that it is also mine, to tag myself. Could you please tell me if this is possible, and how to do it?

Skye Clark    February 08, 2011 03:47 AM

Hello! Actually not to worry, I worked it out. I don't think I can, my editor has to do it by editing the video/asset!! Skye

Shiv Kumar    February 08, 2011 04:01 AM

Skye, that's correct. The tow of you need to be "friends" on ExposureRoom and he/she can then credit you as the director.

Alysa Marie Helvig    March 28, 2011 01:19 PM

Can't Download Originals

I have my account set to allow the download of originals, but for some reason, only some of my projects even have the option when I try to edit the asset. There are a few that I need others to be able to download but I can't select the option to make it downloadable because it isn't there on the "edit asset" page.

Shiv Kumar    March 28, 2011 01:54 PM

Hello Alysa, If your videos are older than 6 months and/or the original file is larger than 500MB than those videos won't be available for download. Your videos can be viewed on ExposureRoom, it's just the originals are no longer available.

Alysa Marie Helvig    March 28, 2011 02:40 PM

Originals Again

The video I'm currently working with was uploaded 5 months ago and is less than 1 GB.

Shiv Kumar    March 28, 2011 02:49 PM

But is it larger than 500MB?

   March 28, 2011 03:18 PM

Yes. I thought you had originally written 500GB. My mistake. I thought that was way larger than any file on here should be which was why I was a bit confused. That makes way more sense.

Chris Maltese    August 11, 2011 08:19 PM

Edit Specializations

Hi... I checked the FAQ and came up empty, so I'll ask here: How can one edit or delete specializations in their profile? I erroneously placed some under the wrong headings. TIA, Chris

Shiv Kumar    August 17, 2011 08:03 AM

Chris, If you look at this video you'll find your answer. Starting at about 6:15 into the video I talk about adding/removing occupational genres and specializations.

Chris Maltese    August 17, 2011 07:15 PM

Many thanks, Shiv.

Suzanne Pajot Potter    October 18, 2011 06:27 PM

Trying to download my video

I'm trying to download my video called Tour Two Best Video draft 1. It is 3 months old and 27.6 MB I believe. When I press download, nothing happens. Thanks for your help.

Henrik Krogh    November 09, 2011 02:15 AM

Embedding

I use Exposure Room to upload my own movies to use them on my own website. Because of difference in content, we want to embed the same videos twice on our website - but on different pages. It just doesn't seem possible. I copy the number on the file (ex.: c16100cd459e40f9865be7f78daf870d) into a exposure room ID. But the video only shows on the first embedding. Is is only possible to embed a video once on a website? Thank you.

Shiv Kumar    November 09, 2011 08:26 AM

Henrik, On our end we don't prevent you from embeding a video multiple times on the same page or same website (on different pages). So if you are having trouible, it must be something to do with your website's software or settings etc.

adeetz    December 25, 2011 08:53 AM

Trackback

Nice :)

Studio Gola    February 17, 2012 10:12 PM

Embedding XR Videos on Facebook

Hello, I want to be able to view my embedded XR videos within my facebook page. What's happening now is that when one clicks the thumbnail a new tab/window opens up with the XR page for the video. You can see my facebook page here: https://www.facebook.com/pages/Studio-Gola/120824164604313 How can I fix this ? Thanks for any help/advice, Sandeep Sajeev, Studio Gola.

Shiv Kumar    February 20, 2012 08:50 AM

Sandeep, I just tried this on your page. If I click on the player (on the Facebook page) it plays in situ, just like you want/expect.

Mike Custodero    March 12, 2012 06:13 AM

Max file size

Hi, I noticed this question has not been answered in the past. But I too would like to know the max file size allowed to upload. Thank you

Shiv Kumar    March 12, 2012 07:50 AM

Mike, The technical limit is 2GB. However, you may not be able ot upload such as large file due to various reasons. Further, please note that unless you've encoded your video with too high a bitrate, you'll very likely not reach this limit. Also keep in mind that when you upload videos, we check various aspects of your video before accpeting it. If we find the bitrate is too high it will be rejected. So lease take a look at our guidelines (in the help menu on the top right) and also read the emails that are sent out to you soon after we receive your files for tip and other things you need to or should do.

Mike Custodero    March 12, 2012 08:17 AM

Thanks Shiv for your prompt reply. Actually I have 2 55-minute videos that exceed the 2 GB limit (Now I understand why the upload is aborted). They are encoded at 6000 kbit/s 25fps 1280x720 progressive. Too bad. Thanks anyway.

Shiv Kumar    March 12, 2012 08:44 AM

Mike you may want to look at this article on bit rates http://exposureroom.com/help/view.aspx/329/ It will also help you calculate what bitrate you need to encode at in order to get under the 2GB limit. FYI: Limits are imposed by browsers.

Mike Custodero    March 12, 2012 08:56 AM

Thank you. I'll look into it.

Valeriy Manchinskiy    May 23, 2012 11:32 PM

cannot insert duplicate key row ...

I try to sign in, but i can't to comlete it, because received error: "insert duplicate key row ..."



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